Hooof ™ User Safety Guidelines


There are certain steps that every person should follow when meeting new people via a social networking platform (App) — both online and offline. We ask you to take a few minutes to read and follow the recommendations.

While Online:

Protect your finances

Ignore any request to send money, especially overseas or by wire transfer, and report it to us immediately – even if the person claims to be having an emergency. Wiring money is like sending cash: the sender has no protections against loss and it’s nearly impossible to reverse the transaction or trace the money. NEVER give financial information, such as credit card number or bank details to people you don’t know or you haven’t met in person.

Guard your personal and online access information

Be careful about sharing other personal information, such as your full name, phone number, email and home or work addresses. You are in control of your online social experience at all times. Take advantage of our member-to-member technology that protects your identity until you decide to reveal it through email or other platforms. Leave any personal contact information out of your profile or username.

Use extra caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. If you share your computer with others, disable the auto sign-in feature to your account and clear all saved passwords.

Note: Hooof will never send you an email asking for your username and password information. Any such communication should be reported immediately.

Be web wise

Be wary of communications that ask you to act immediately, offer something that sounds too good to be true, or asks for personal information. There are certain red flags to watch for that may indicate you’re dealing with a scammer. For example, be aware of anyone who:

  • Quickly asks to talk or chat on an outside email or messaging service
  • Claims to be from the UK but currently travelling, living or working abroad
  • Asks you for money
  • Vanishes mysteriously from the site, then reappears under a different name
  • Talks about “destiny” or “fate”
  • Claims to be recently widowed
  • Asks for your address under the guise of sending flowers or gifts
  • Makes an inordinate amount of grammar and/or spelling errors
  • Sends you emails containing strange links to third-party websites

Further advice can be found this or similar websites at:


Block and report suspicious users

Be cautious and use common sense. If personal details provided by another person raise alarm bells, they behave suspiciously or pressure you for personal or financial information – block communication with that person and report them to Hooof immediately. You can block and report concerns about any suspicious user anonymously. Additionally, please report anyone who violates our terms of use. Examples of terms of use violations include:

  • Asking you for money or donations
  • Minors using the service
  • Members sending harassing or offensive messages
  • Members behaving inappropriately after meeting in person
  • Fraudulent registration or profiles
  • Spam or solicitation, such as invitations to call unfamiliar numbers or attempts to sell products or services

Your involvement will help keep the Hooof community fun and enjoyable.

Offline safety tips

We reserve the right to update or modify the Hooof Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before you provide any information. The Hooof Privacy Policy was made effective on the date indicated.

First meetings should be fun and positive experiences, however, always take precautions and use the following guidelines.

Get to know the other person before meeting them offline

Use the technology on Hooof that protects your anonymity to get to know someone before disclosing personal information or meeting in person. We don’t conduct criminal background checks on our users, so if you would like more information about someone, we recommend using the internet and government resources available to everyone. This can include typing the person’s name into a search engine, reviewing public information made available by government offices, or using a paid service to obtain a full background report.

Always meet in public

Meet for the first time in a populated, public location – never in a private or remote location, including their home or apartment.

Stay in a public place

It is advisable not to go back to their home or bring them back to yours until you are sure of your safety.  If your anyone pressures you, end the meeting and leave at once.

Tell a friend

Inform a friend or family member of your plans and when and where you’re going.  If you own a mobile phone, make sure you have it with you.

Stay sober

Keep a clear mind and avoid doing anything that would impair your judgment and cause you to make a decision you could regret.

Be in control of your own travel arrangements to and from the first meeting

In case things don’t work out, you need to be in control of your own journeys – even if you take private or public transportation.

Keep personal items with you at all times

You don’t want to risk having personal information stolen.  If you’re drinking, keep your drink with you at all times so it can’t be tampered with.

Long distance meetings

Long distance meetings are not recommended and pose special safety concerns. Keep these tips in mind.

  • Stay in a hotel. Check into your own room and avoid staying in the other person’s home. If you can’t afford a hotel, you shouldn’t go.
  • Use a taxi or rental car to get to and from the airport. Securing your own ride is important. Even if the person you’re meeting volunteers to pick you up from the airport, DO NOT get into a personal vehicle with someone you’ve never met.
  • Keep your hotel location confidential. The person you’re meeting should respect your privacy until you know each other.
  • Remember to keep your family and friends posted. Tell someone who you are meeting, where you are going and when you will return.

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